Code of Conduct
Ullr Intelligence Ltd is committed to the highest standards of professionalism, integrity and respect for the law. This Code sets out the principles we follow in all our work.
Core principles
- Integrity & honesty. We act with honesty, fairness and integrity. We do not knowingly make false or misleading statements.
- Confidentiality. We maintain strict confidentiality over client instructions, personal data and investigation findings. Information is disclosed only where legally required or with appropriate authorisation.
- Lawful & ethical methods only. We use only methods that are lawful, ethical and proportionate. We do not engage in or assist with any illegal activity.
- Respect for privacy & rights. We respect privacy and data-protection rights, processing personal data only where there is a lawful basis — fairly, transparently and proportionately, in accordance with UK GDPR.
- Conflicts of interest. We avoid or properly manage actual or potential conflicts of interest and disclose them to clients before accepting or continuing an instruction.
- Competence & due care. We accept only instructions for which we have the necessary competence and resources, and carry out work with due skill and diligence.
- Professional development. We maintain and develop our professional knowledge and skills through ongoing training and engagement with the investigator community.
- Annual training & awareness. We complete an annual refresher on UK GDPR, ICO guidance on artificial intelligence and data protection, and a review of our internal policies.
- Compliance with law. We comply with all applicable UK laws and regulations, including data-protection and consumer-protection law.
- Legitimate purpose & safeguarding. We confirm a legitimate purpose before any work begins and complete a legitimate-interests and safeguarding assessment, obtaining written consent where a service requires it. We will refuse work that could facilitate harm.
- Declining improper instructions. We decline or withdraw from any instruction that would require unlawful or unethical conduct, or that could be used to stalk, harass, intimidate or otherwise harm any person.
Commitment to professional standards
We support and align our practices with the principles in the ICO-approved Association of British Investigators (ABI) UK GDPR Code of Conduct for Investigative & Litigation Support Services, and the codes of recognised professional bodies such as the IPI and WAPI.
Breaches of this Code
Complaints about our conduct are handled under our published Complaints Procedure. Serious or repeated breaches may result in termination of client relationships and, where appropriate, reporting to relevant authorities or professional bodies.